Represent MASK with our official patch. Made from an injection molded PVC material. These will not fade, get dirty, or pick apart unlike traditional embroidery.
Shipping note: Some of our products ship from MASK Tactical HQ here in the great state of Tennessee, and some of our products are 3rd party products that ship from our fulfillment partners across the globe. For this reason, and due to high demand, the shipping time frame on any 3rd party products can vary between 2-4 weeks but depending on where you live and where it ships from, it could arrive sooner. We use our USA fulfillment centers as much as possible. When products ship from these fulfillment centers, you can expect much faster shipping (7-14 days). For products that are shipped by us here at MASK Tactical HQ, you can expect normal delivery times. Typically 3-5 days. As always, if you have order questions please reach out to us. It's our primary mission to get your orders processed and shipped as fast as possible.
General Product Refunds
General products are products that we sell in our online store here at shop.masktactical.com, as well as occasionally in standalone product offerings through various outside sales funnels. We go through extreme precautions to ensure high-quality products and packaging for all items that are both sold and shipped by us. For these products, we accept returns on damaged products only if they are requested within (5) calendar days of delivery confirmation. If this is the case you will return the item to us and (if we can) we will send you a new replacement product. Being we cannot control how the postal service will treat your package, we ask that you cover the return shipping costs, and we will cover the shipping costs back to you. In the event we cannot replace the product, you will receive a full refund including any shipping or taxes. For products shipped and sold by us, we do not accept returns or issue refunds for any other reason.
There are also products that we sell that are not shipped by us (Dropshipped). These products have a 10-day return/refund window for damaged or lost orders only. All sales are otherwise final. Again, we go through extreme efforts to assure our products and services are top of the line. If you ever have issues or questions please contact us as we strive for great feedback and want you to have a pleasant experience with us. We will always do our best to make it right and make you happy. Even if it means we have to lose a little money. Keeping you as a valued customer is more important to us.
EXTRA IMPORTANT INFO
Please view our full terms of service, privacy, shipping, and returns policies here: Terms of Service